Patients are able to send photographs to our dedicated and secure email inbox. Strathgryffe.MedicalPractice@nhs.scot
Please do not use this mailbox for other forms of communication unless specifically asked to do so.
For our service to process the request correctly please include the following information:
Full name of patient to be uploaded:
Date of Birth:
CHI No. if known:
GP that consultation is booked with if known:
Condition if known:
Area of body photographed:
Please note that photos should only be emailed if you have been asked to send a photo by the GP or nurse OR if you have already booked a telephone appointment to discuss your photos.
Sending the email, with the requested images attached, will signify that you/the parent/carer/Next of kin understand that the image/s will be added to your/their electronic health record and be used to aid in identifying your/their diagnosis as part of a virtual clinic. The image/s will be stored as part of your/their electronic health record in line with NHS GGC record retention management guidelines.
We will not share the images with anyone other than clinicians directly involved in your care for any reason. We are not able to respond to questions or queries by email, any queries should be dealt with by phoning the surgery as normal.
Guidance for taking images:
- Use a camera or mobile device you are comfortable using. No need to go and purchase a new camera. If there is the option, set camera to highest image quality possible.
- If possible, have somebody else take the images.
- Lighting, make sure you are in a well-lit area or use the device’s flash.
- Background, make sure that you are not stood in front of a window/bright light and that there is nothing in the background (no clutter).
- Location shot, take a photo to show where on your body the area is, only include the relevant part of the body. For example; if the area of interest is on the back try to have only the back in the photograph. This might mean moving closer or further away to get it right. If the area of interest is hard to see draw an arrow on the skin to indicate where it is. If there is more than one area on you that needs to be photographed take a separate photograph for each body part.
- Close up, if necessary take a more detailed image closer to the area but not so close that your device can’t focus. If possible include something that will give a sense of scale; a ruler would be great or try something of a known size like a 5 pence coin.
- Framed correctly, Take the image straight on and make sure you leave enough space around the area, so you don’t miss any of it.
- All images in focus, don’t get too close and make sure the image is in focus.
If you have been asked to send in a photo of the back of your throat, please follow the instruction in this video below to get the best image.
Choose the smallest file size possible when attaching the photographs to your email. Our server struggles to manage large files. We do not require any further text in the email.
If you do not receive an automatic email acknowledgement within 24 hours please telephone the surgery to confirm that your images have been received.